Mercure Norwich Hotel, Norwich ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

121 - 131 Boundary Road, Norwich, United Kingdom, NR3 2BA

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Twin Room

Max:

2 persons

21 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Classic Double Room

Max:

2 persons

21 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Superior Suite

Max:

2 persons

24 m²

Bed options:

1 Double bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Norwich 3.1 km

Airports

Norwich International (NWI) 8.0 km

Cambridge (CBG) 98.9 km

Train

Norwich Railway Station 4.0 km

Bus

Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Helpful Staff!

“The staff were incredibly helpful, quickly resolving issues like a broken phone charger and providing us with necessary assistance during our stay.” view full review

Delicious Breakfast

“The breakfast selection was impressive and very tasty, offering plenty of options to start the day off right.” view full review

Easy Parking

“The parking facilities were easy to navigate and ample, providing a hassle-free experience during our visit.” view full review

Powerful Shower

“The shower had excellent pressure, making for a refreshing experience, although the height of the shower head could be improved.” view full review

General

No smoking on site
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Free airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Leisure/ TV room

Room features

Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

121 - 131 Boundary Road, Norwich, United Kingdom, NR3 2BA

Map view

121 - 131 Boundary Road, Norwich, United Kingdom, NR3 2BA

City landmarks

Church

Norwich Cathedral

3.3 km

24 Castle Meadow

Norwich Castle

3.4 km

Park

Wensum Local Nature Reserve

1.8 km

Golf Course

Royal Norwich Golf Club

800 m

Park

Waterloo Park

2.5 km

33 Valpy Ave

Sloughbottom Park

1.2 km

Event hall

The Forum

3.2 km

Garden

The Plantation Garden

2.8 km

Church

Saint Catherine's Church

870 m

Museum

Strangers' Hall Museum

3.0 km

Salvation Army Family Worship and Community Centre

620 m

Waggon and Horses Lane

Elm Hill

3.1 km

Church

Parish Church of St Mary

1.2 km

Methodist Church

800 m

Park

Catton Park

2.0 km

Hetherestt Road Ketteringham,

Ladybelt Country Park

860 m

Park

Anderson's Meadow

1.9 km

Park

Earlham Park

3.0 km

Hellesdon Hospital

1.3 km

Church

Soul Church

1.1 km

Church

Catholic Cathedral of St John the Baptist

2.9 km

Sweetbriar Marshes

1.1 km

Museum

City of Norwich Aviation Museum

3.1 km

Catholic Church of Saint Boniface

1.2 km

Church

Saint Bartholomew's Church

1.5 km

Broadland Snooker Centre

1.3 km

Museum

Museum of Norwich at the Bridewell

3.2 km

Tower

Cow Tower

3.5 km

Tombland

3.2 km

Nearby

Beach

Cley Marshes

110 m

Restaurants

New Red Mango Indian Restaurant

2.7 km

2 Boundary Road

Boundary Fish Bar

2.2 km

357 Aylsham Road

Reviews and Ratings

Feedback from previous guests about their experience.

62%

liked the hotel and would stay again

Clean

Convenient location

Improvement needed in service

Average dining experience

6.2/10

Nice

Rooms

8.0

Location

7.0

Service

5.7

Dining

6.7

George

United Kingdom, May 2024

6.6/10

The hotel is conveniently located on the near outskirts of Norwich, close to shops. The rooms are cozy and clean, with a comfortable bed. However, the service could use improvement, especially regarding customer service. The dining experience was decent, with some room for enhancement in the food quality. Overall, a satisfactory stay considering the value for money.

Rooms

8.0

The rooms were cozy and clean, with a comfortable bed.

Service

5.0

Customer service needs improvement, but the staff was adequate in general.

Location

7.0

The hotel is situated on the outskirts of Norwich, close to shops, which is convenient.

Dining

6.0

The dining experience was average, with room for improvement in food quality.

Facilities

7.0

Basic facilities were available, nothing extravagant.

Clean

Improvement needed in service

John

United Kingdom, April 2024

7.0/10

I had a pleasant stay at the hotel, with clean and comfortable rooms and excellent facilities on hand. The free breakfast was a nice touch, and having a fan in the room was much appreciated. However, there were some service issues that need improvement, especially considering the price of £119 per night.

Rooms

8.0

The rooms were equipped with a 40-inch TV and had excellent facilities. The addition of a fan was a great feature.

Service

6.0

While most of the service was satisfactory, there was one rather monosyllabic waiter at breakfast one morning. Improvements in customer service are needed, especially given the price point.

Location

7.0

The hotel is located on the near outskirts of the City Centre, which made it convenient for exploring Norwich.

Dining

7.0

The dining experience was decent, especially with the inclusion of veggie sausages. However, there were some issues like serving on dirty plates that need addressing.

Facilities

convenient location

service needs improvement

Arthur

United Kingdom, February 2024

7.0/10

The hotel is on the near outskirts of the City Centre, offering a relaxing stay close to Norwich center. The rooms are comfortable with nice amenities but could use a touch-up on customer service. The location is convenient for exploring the city, with dining options to enhance your stay.

Rooms

8.0

The rooms are equipped with two single beds, a 40-inch TV, and excellent air conditioning unit, making the stay quite enjoyable.

Service

6.0

While the customer service could be improved, the service overall was satisfactory during my stay.

Location

7.0

The hotel is on the near outskirts of the City Centre, making it easy to access but a bit away from the hustle and bustle of Norwich city center.

Dining

7.0

The dining experience offered home-made muffins and other options that were included but presented on less-than-perfect plates.