Mercure Norwich Hotel, Norwich ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

121 - 131 Boundary Road, Norwich, United Kingdom, NR3 2BA

Mercure Norwich Hotel is a four-star establishment situated just 3 miles from the historical center of Norwich and 1.5 miles from Norwich International Airport. It is known for its exceptional meeting facilities, accommodating up to 400 guests. The hotel features a range of modern amenities and is surrounded by picturesque Norfolk landscapes, making it suitable for both business travelers and leisure guests.

Location

Conveniently located just 1.5 miles from Norwich International Airport, the hotel provides easy access to transportation links. Nearby attractions include the Norfolk Broads and Great Yarmouth, enhancing its appeal for visitors. Local parks and nature reserves are also within close proximity, offering guests a chance to explore the natural beauty of the region.

Rooms

The hotel boasts 107 comfortable rooms, equipped with HD TVs, complimentary high-speed WiFi, and en suite bathrooms. Classic and family room options offer bedding arrangements for up to three guests, while Privilege and Superior rooms provide additional luxuries such as Nespresso coffee machines and bathrobes. Each room is designed to create a restful environment, catering to the needs of various travelers.

Eat & Drink

On-site dining includes the Brasserie and Lounge Menu, offering a wide range of dishes made with locally sourced ingredients. The restaurant features signature dishes suitable for various tastes, from hearty meals to lighter fare. Additionally, a children's menu is available, ensuring family-friendly dining experiences.

Leisure & Business

The Mercure Norwich Hotel accommodates various business needs with 10 meeting rooms designed for professional events, seminars, and gatherings. Amenities include high-speed WiFi, audiovisual equipment, and tailored catering options. Leisure amenities also include a relaxed atmosphere for guests to unwind after a busy day.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Twin Room

Max:

2 persons

21 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Classic Double Room

Max:

2 persons

21 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Privilege King Room

Max:

2 persons

24 m²

Bed options:

1 Double bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Norwich 1.9 mi

Airports

Norwich International (NWI) 5.0 mi

Cambridge (CBG) 61.5 mi

Train

Norwich Railway Station 2.5 mi

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Cozy and Clean

“My room was exceptionally clean and comfortable, making it easy to relax after a long day.” view full review

Delicious Breakfast

“The breakfast selection was amazing, with plenty of options including lactose-free and gluten-free choices that catered to my dietary needs.” view full review

Relaxing Bath

“I loved having a proper bath in the bathroom; it was a perfect way to unwind and truly enhanced my stay.” view full review

Safe Parking

“The guest parking was very secure and conveniently located, which made my trip stress-free.” view full review

General

No smoking on site
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Free airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Spa & Leisure

Leisure/ TV room

Room features

Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

121 - 131 Boundary Road, Norwich, United Kingdom, NR3 2BA

Map view

121 - 131 Boundary Road, Norwich, United Kingdom, NR3 2BA

City landmarks

Church

Norwich Cathedral

2.0 mi

24 Castle Meadow

Norwich Castle

2.1 mi

Parks

Wensum Local Nature Reserve

1.1 mi

Golf Course

Royal Norwich Golf Club

2700 ft

Parks

Waterloo Park

1.6 mi

33 Valpy Ave

Sloughbottom Park

4000 ft

Events

The Forum

2.0 mi

Garden

The Plantation Garden

1.8 mi

Church

Saint Catherine's Church

2900 ft

Museums

Strangers' Hall Museum

1.9 mi

Salvation Army Family Worship and Community Centre

2100 ft

Waggon and Horses Lane

Elm Hill

1.9 mi

Church

Parish Church of St Mary

4000 ft

Methodist Church

2700 ft

Parks

Catton Park

1.3 mi

Hetherestt Road Ketteringham,

Ladybelt Country Park

2900 ft

Parks

Anderson's Meadow

1.2 mi

Parks

Earlham Park

1.9 mi

Hellesdon Hospital

4300 ft

Church

Soul Church

3600 ft

Church

Catholic Cathedral of St John the Baptist

1.8 mi

Sweetbriar Marshes

3700 ft

Museums

City of Norwich Aviation Museum

1.9 mi

Catholic Church of Saint Boniface

3900 ft

Church

Saint Bartholomew's Church

5000 ft

Broadland Snooker Centre

4300 ft

Museums

Museum of Norwich at the Bridewell

2.0 mi

Tower

Cow Tower

2.2 mi

Tombland

2.0 mi

Nearby

Beach

Cley Marshes

400 ft

Restaurants

New Red Mango Indian Restaurant

1.6 mi

2 Boundary Road

Boundary Fish Bar

1.3 mi

357 Aylsham Road

Reviews and Ratings

Feedback from previous guests about their experience.

62%

liked the hotel and would stay again

Clean

Convenient location

Improvement needed in service

Average dining experience

6.2/10

Nice

Rooms

8.0

Location

7.0

Service

5.7

Dining

6.7

George

United Kingdom, May 2024

6.6/10

The hotel is conveniently located on the near outskirts of Norwich, close to shops. The rooms are cozy and clean, with a comfortable bed. However, the service could use improvement, especially regarding customer service. The dining experience was decent, with some room for enhancement in the food quality. Overall, a satisfactory stay considering the value for money.

Rooms

8.0

The rooms were cozy and clean, with a comfortable bed.

Service

5.0

Customer service needs improvement, but the staff was adequate in general.

Location

7.0

The hotel is situated on the outskirts of Norwich, close to shops, which is convenient.

Dining

6.0

The dining experience was average, with room for improvement in food quality.

Facilities

7.0

Basic facilities were available, nothing extravagant.

Clean

Improvement needed in service

John

United Kingdom, April 2024

7.0/10

I had a pleasant stay at the hotel, with clean and comfortable rooms and excellent facilities on hand. The free breakfast was a nice touch, and having a fan in the room was much appreciated. However, there were some service issues that need improvement, especially considering the price of £119 per night.

Rooms

8.0

The rooms were equipped with a 40-inch TV and had excellent facilities. The addition of a fan was a great feature.

Service

6.0

While most of the service was satisfactory, there was one rather monosyllabic waiter at breakfast one morning. Improvements in customer service are needed, especially given the price point.

Location

7.0

The hotel is located on the near outskirts of the City Centre, which made it convenient for exploring Norwich.

Dining

7.0

The dining experience was decent, especially with the inclusion of veggie sausages. However, there were some issues like serving on dirty plates that need addressing.

Facilities

convenient location

service needs improvement

Arthur

United Kingdom, February 2024

7.0/10

The hotel is on the near outskirts of the City Centre, offering a relaxing stay close to Norwich center. The rooms are comfortable with nice amenities but could use a touch-up on customer service. The location is convenient for exploring the city, with dining options to enhance your stay.

Rooms

8.0

The rooms are equipped with two single beds, a 40-inch TV, and excellent air conditioning unit, making the stay quite enjoyable.

Service

6.0

While the customer service could be improved, the service overall was satisfactory during my stay.

Location

7.0

The hotel is on the near outskirts of the City Centre, making it easy to access but a bit away from the hustle and bustle of Norwich city center.

Dining

7.0

The dining experience offered home-made muffins and other options that were included but presented on less-than-perfect plates.